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Our Privacy Policy

This Privacy Policy governs the manner in which Blue River International Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.essenceofthailand.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Blue River International Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Blue River International Ltd collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Changes to this privacy policy

Blue River International Ltd has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Blue River International Ltd

www.essenceofthailand.com

Essence of Thailand is a trading name of Blue River International Ltd. Registered Office: 71-75 Shelton Street, London. WC2H 9JQ.

sales@essenceofthailand.com

Recent Customer Reviews

Recent Product Reviews

Rating:  
Amazing Durian
Thursday, 16 May 2019  |  Stephen

Your service was excellent and the durian was amazing . Thank you and all the best for the future. Cheers Stephen


Rating:  
So pleased!
Sunday, 12 May 2019  |  Corinne

Hi Essence of Thailand people,

I am so glad I found you. Mama Tom Yum noodles are the best instant noodles I know, and I consider myself something of a connoisseur. I haven't been able to find them anywhere until I came across your website. Your prices are great and delivery was quick and easy. I can't thank you enough.

Please keep doing what you're doing. You are invaluable.

Many thanks
Corinne


Rating:  
Thank you!
Sunday, 12 May 2019  |  Eleanor

Thank you for the easy transaction. I bought the produce as a gift for my dad who lived in S E Asia for 10 years and misses the food. He will be very pleased I have managed to find banana sauce for him.


Rating:  
What a product
Friday, 10 May 2019  |  Paul

Brilliant


Rating:  
Delicious!
Wednesday, 8 May 2019  |  Bridget

Thank you for the prompt delivery and the sauce is delicious!


Rating:  
There's soy sauce and there's Kikkoman
Saturday, 4 May 2019  |  Ken

Kikkoman costs a little more but is just better then the others. I've tried so many others but always come back to Kikkoman.


Rating:  
Simply the best
Saturday, 4 May 2019  |  Ken

I've tried many different brands and styles of chilli oil and thid is by far the best. Excellent price and very reasonable delivery charges.


Rating:  
Easy peasy Thai Rice
Saturday, 4 May 2019  |  David

Easy peasy to prepare.
Filling packet to line with boiling water, mixing sauce/seasoning, give it a good mix and then seal packet for 7 minutes.
The rice is moist and soft and sits well on the tongue combined somewhat delectably with rest of the ingredients.
For a hungry horse the packet provides a fulling accompaniment with vegetables, meat or fish.
Or a pleasant addition as part of a meal for two.


Rating:  
A+++++++++++++
Friday, 3 May 2019  |  Ollie

Everything arrived in perfect order.
Your updates are really appreciated.
Canít fault your service A+++++++++++++


Rating:  
Good Quality.
Wednesday, 1 May 2019  |  Dave

Delivered quickly . Good quality. Will buy again.