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Delivery

How do we deliver?

Everything we send out is sent by courier directly to your home, office, shop or restaurant etc.

For larger wholesale & supermarket orders we have same day & next day chilled distribution.

Products which are sensitive to temperature changes are sent in insulated boxes with ice packs.

How long will my order take?

All items in stock are normally dispatched within 24 hours Monday to Friday. Indicative lead time on your order is normally shown when you check out.

For larger Grocery orders they are normally sent out to arrive with you within 2 to 4 days of order.

Fresh produce orders are picked directly on our farms in Thailand specifically for you. When we receive your Fresh Produce order it will be sent to Thailand and they will physically pick your order from our farms & pack it for you. It will then be sent to the UK & delivered straight to you. On arrival in the UK your product is handled through our chilled warehouse & sent straight out to you for Next Day Delivery.

For products picked fresh in Thailand the lead time is generally 5 to 7 days.

UK Deliveries

We send all of our orders within the UK out by tracked Courier.

When you place your order, you will receive an estimated day of delivery. Please note that all Fresh Produce is picked fresh from our farm in Thailand for you, so these dates may change slightly, but we will keep you updated.

We deliver to you Monday to Friday. 

Please note that we cannot guarantee an exact time of delivery, and we cannot be held liable for delivery issues which are out of our control. If you need a timed delivery, please contact us

European Deliveries 

We deliver across Europe using courier and tracked deliveries.

Orders will be sent out Monday to Friday and will normally take between 1 & 3 days to arrive with you, depending on your location. When you place your order you will see an indicative delivery date.

Returns & Refunds

Whilst it is highly unlikely that you will experience any problems with our product, we do appreciate that problems may occur.

All our products are sent in protective packaging with ice packs where appropriate.

If your item arrives in poor condition, we would ask that you immediately take a photo and contact us using the form you can find here, or the e-mail address shown on your order. We will then review this with you and agree a replacement or refund as appropriate.

As with all fresh produce, we cannot accept customer returns. If for any reason you change your mind, please contact us to see if we can cancel your order.

Recent Customer Reviews

Recent Product Reviews

Rating:  
No beef with this at all
Thursday, 14 May 2020  |  PJ

Made a beef Massaman with this straight away just tweaking it a little according to a Thai friend. Perfect depth of flavours and aromatics and heat. I just had to eat more beef curtains drawn to hide my portions. Aroi mak mak!


Rating:  
Happy days
Tuesday, 12 May 2020  |  Dean

Yet again brilliant service and fast delivery
Many thanks


Rating:  
Great Curry Paste
Tuesday, 12 May 2020  |  John

I used to make my own massaman curry paste. Whilst the results were good, it was time-consuming and messy. This paste gives very good results for a lot less effort, I thoroughly recommend it. The price is also much cheaper than on Amazon for example.


Rating:  
Great value
Tuesday, 12 May 2020  |  Bambi

These coconuts are absolutely delicious and such good value. Delivery was fast- will definitely be buying again!


Rating:  
Amazing curry best
Wednesday, 6 May 2020  |  Tracy

Best massaman curry paste I have used, totally authentic


Rating:  
Amazing
Wednesday, 6 May 2020  |  Tracy

Best yellow curry paste I have used, itís a winner every time. Totally authentic


Rating:  
New customer
Tuesday, 5 May 2020  |  Ryan

Good service


Rating:  
The best!
Tuesday, 5 May 2020  |  Derek

I always choose Maesri green curry paste, it's the best!
Essence of Thailand is now my go-to online supermarket


Rating:  
Great Rice
Saturday, 2 May 2020  |  Stephen

First time I've tried this brand of rice. The quality is superb, really fragrant & it cooks really well. Fast delivery too. Thank you!


Rating:  
Thai young coconuts
Saturday, 2 May 2020  |  James

The product was boxed and presented well. The coconuts themselves were trimmed and fresh white, the water was amazing, I have yet to saw into one and try the fresh but based on what I have experienced I don't expect to be disappointed. The price point was good, I ordered 9, I would order again and would urge people to give the product and this company a go, I don't believe you would be disappointed. A+++++